Issue in Access

Access Issues occur while communicating with servers while discovering or fetching configuration files. These errors can be collected either from logs, API responses, or the status field of that server.

Error Message Possible Cause Possible Solution
Sudo Access failure Linux Commands execution with sudo fails. Verify if the system has the correct sudo setup.
dzdo Access failure Linux Commands execution with dzdo fails. Verify if the system has the correct dzdo setup.
Permission denied for file/location. File might not be present in the avx environment. Check whether someone deleted the file from AppViewX environment.
user might not have permission to read in the given source location. Verify if read permission is given for the location.
Device communication might not be established when service has started. Verify the device connection and restart the service.