Error Messages
| Error Message | Possible Cause | Possible Solution |
|---|---|---|
| Communication to <hostname> failed |
Gateway agent not reachable. Device not reachable from the gateway agent GSKit is not installed on any given device. |
Ensure gateway is configured properly and the APIs are accessible from AppViewX. Ensure device and gateway agent are in the same domain and device is accessible from gateway agent. Please ensure GSKit is installed properly. |
|
Communication to <hostname> failed Device version fetch has failed. |
Hostname or Credentials configured is wrong | Ensure hostname and the device credentials configured while device addition is valid. |