Error Messages
| Error Message | Possible Cause | Possible Solution |
|---|---|---|
| Communication to <hostname> failed |
Gateway agent not reachable. Device not reachable from the gateway agent |
Ensure gateway is configured properly and the APIs are accessible from AppViewX. Ensure device and gateway agent are in the same domain and device is accessible from gateway agent. |
|
Communication to <hostname> failed Device version fetch has failed. |
Hostname or Credentials configured is wrong | Ensure hostname and the device credentials configured while device addition is valid. |