Error Messages

Error Message Possible Cause Possible Solution
Private key should not be empty or null.

Private key not available in push request certificate

Please ensure the private key is available in request

Pivate key In device configured. But key content is available with the certificate from AppViewX.So failing push request. Trying to push a certificate with key when the “Private key in device” enabled Ensure the push certificate has no key when “Private key in device” is enabled.
Privatekey not exists in device. Private key file not available in the given key location when “Private key in device” is enabled Ensure the target device has key file in the given location
Push failed since cannot write-into/create location(s) User does not have permission to perform the operation

Ensure the user has permission.

Device is not in managed state Device is not available in managed Please check the device status in device inventory