Error Messages

Error Message	Possible Cause	Possible Solution
Please provide information as required	Discovery name is not entered or its length is less than 2 characters. Interval between batches info. is missing when execution type is sequential.	Enter a valid name with a minimum of 2 characters. Provide a time interval between batches in minutes.
Please select a device	No device is selected in the “Discover By “section.	Select at least one device to discover certificates from.
Password / key Mismatch or incorrect.	Unable to decrypt the password with the given key.	Provide a valid password that matches the key.
Service account user not found.	Credentials to communicate with the device may be invalid.	Check and provide the proper credentials to communicate with the device.
Authentication failure using Service account.	Credentials to communicate with the device may be invalid.	Check and provide the proper credentials to communicate with the device.
Permission denied to installation path.	AppViewX may not have the necessary permission for the installation path.	Check if AppViewX has permission to access the installation path.
Invalid Credentials.	Invalid Credentials are given to installation path.	Check if credentials have access to the installation path.
Permission denied	User does not have provision to access the installation path.	Check if AppViewX has permission to access the installation path.
Invalid installation path	Installation path does not exist.	Check the installation path provided is a valid one.
Wsadmin objects unavailable	Wsadmin objects unavailable	Check if the configurations related to WS are available in the destination machine.
security.xml file read operation failed	security.xml is not accessible in the given path.	Check for valid permission to access the file.
Config file parsing failed.	Configuration file might be corrupted/ empty.	Verify if the configuration file is correct.

Please provide information as required

Discovery name is not entered or its length is less than 2 characters.

Interval between batches info. is missing when execution type is sequential.

Enter a valid name with a minimum of 2 characters.

Provide a time interval between batches in minutes.

Please select a device

No device is selected in the “Discover By “section.

Select at least one device to discover certificates from.

Password / key Mismatch or incorrect.

Unable to decrypt the password with the given key.

Provide a valid password that matches the key.

Service account user not found.

Credentials to communicate with the device may be invalid.

Check and provide the proper credentials to communicate with the device.

Authentication failure using Service account.

Credentials to communicate with the device may be invalid.

Check and provide the proper credentials to communicate with the device.

Permission denied to installation path.

AppViewX may not have the necessary permission for the installation path.

Check if AppViewX has permission to access the installation path.

Invalid Credentials.

Invalid Credentials are given to installation path.

Check if credentials have access to the installation path.

Permission denied

User does not have provision to access the installation path.

Check if AppViewX has permission to access the installation path.

Invalid installation path

Installation path does not exist.

Check the installation path provided is a valid one.

Wsadmin objects unavailable

Check if the configurations related to WS are available in the destination machine.

security.xml file read operation failed

security.xml is not accessible in the given path.

Check for valid permission to access the file.

Config file parsing failed.

Configuration file might be corrupted/ empty.

Verify if the configuration file is correct.