Error Messages
| Error Message | Possible Cause | Possible Solution |
|---|---|---|
| Connecting to remote server ptpld123 failed with the following error message : The user name or password is incorrect. For more information, see the about_Remote_Troubleshooting Help topic. | Invalid hostname/Invalid credential |
Kindly check if the given host is reachable. Kindly provide valid credentials and update the device details. |
| Communication to <host> failed. | Windows Agent is not reachable or down | Kindly check if windows agent configured and in running state. |
| Websphere version fetch has failed | Websphere setup is not available/not configured in given device | Kindly validate is Websphere configured properly |