Error Messages

Error Message Possible Cause Possible Solution
Error while requesting certificate

Domain validation failed in amazon CA.

Exceeded limit for a new certificate.

Validate the provided domain is as per standard.

Check whether certificate enrollment has reached the limit in amazon.
Error while fetching cert Enrollment requests may be in progress on the Amazon site. Retry the action after some time.
Unable to establish connection with CA

  1. The configured CA details may be incorrect.

  2. Proxy details may not be configured.

  3. AppViewX may not be able to reach CA.

  1. Check the CA details configured on the CA settings page.

  2. Check whether proxy details are configured in proxy settings.

  3. Check whether network access is available.
Insufficient privilege for the user to create a certificate. Request accepted but operation is refused due to insufficient privileges, disabled features, etc. Please refer to the user privileges in the Amazon server for creating certificates or Contact Support Team.
Invalid Create Certificate Payload Missing or invalid input parameters / JSON body in the request. Please validate the input parameters/payload provided or Contact the Support Team.
Too many create certificate requests Too many create certificate requests for Amazon Please try to create a certificate request after some time or Contact the Support Team.