Error Messages

Error Message Possible Cause Possible Solution
Error while revoking certificate-The specified order was not found. The order id provided in the connector might be wrong. Check the orderId for the certificate in Digicert CA Portal.
Error while revoking certificate-Order Id not provided to get corresponding certificate Id. orderid is not provided for the action Provide a valid order id to proceed with the action.
You must select a Certificate Authority to issue the certificate from The CA certificateId may be incorrect. Provide the valid ID of the intermediate certificate authority (ICA) certificate to select as the issuing certificate.
Unable to establish connection with CA
  1. The configured CA details may be incorrect.

  2. Proxy details may not be configured.

  3. AppViewX may not be able to reach CA.

  1. Check the CA details configured on the CA settings page.

  2. Check whether proxy details are configured in proxy settings. Check whether network access is available.