| Unable to submit the CSR request to certificate authority -
Subject DN field <FieldName>must exist. |
FieldName may be set as mandatory in the selected End
entity profile in EJBCA portal. |
-
Set the FieldName as optional in the selected End
entity profile in EJBCA portal.
-
Add a value for the failed field in the certificate
enrollment page (If the field is Organization, Organization
unit, Locality, Country, State).
-
If the field is not listed on the enrollment page,
add the field in the End entity profile, then pass the value
via the enrollment page.
|
| Unable to submit the CSR request to certificate authority -
Wrong number of <FieldName> fields in Subject Alternative
Name. |
No. of values sent and no. of values configured for the
field do not match. |
-
Send the exact no of values for the fields
configured in the EJBCA portal.
-
Change the field count in EJBCA portal to match the
sending value count.
|
| Unable to submit the CSR request to certificate authority -
Couldn't find certificate profile (<ProfileId>,) among available
certificate profiles. |
Certificate profiles may not be configured in the selected
End entity profile. |
Configure the selected certificate profile in the selected
End entity profile. |
| Unable to submit the CSR request to certificate authority -
End Entity data contains a CA, <CA ID>, which the Certificate
Profile, <ProfileId>, isn't authorized to use. |
Configuration of the selected Issuer is not done in the
selected certificate profile. |
Configure the selected Issuer name in the selected
certificate profile. |
| Unable to establish connection with CA |
-
Incorrect configuration of CA details.
-
Proxy details may not be configured.
-
AppViewX may not be able to reach CA.
|
-
Check the CA details configured on the CA settings
page.
-
Check whether proxy details are configured in proxy
settings.
-
Check whether network access is available.
|
| Unable to establish connection, Please ensure Proxy /
Internet connectivity/EJBCA Server. |
Invalid proxy details. |
Please check the proxy details provided. |
| Unable to establish connection, Please ensure Proxy /
Internet connectivity/EJBCA Server. |
-
Internet connectivity may not be available.
-
Invalid URL provided in CA Settings.
|
-
Please check Internet connectivity to reach CA.
-
Please check whether a valid CA URL is provided in
CA Settings or Contact Support Team.
|
| Insufficient privilege for the user to create a
certificate. |
Request accepted but operation refused due to insufficient
privileges, disabled features, etc. |
Please refer to the user privileges in EJBCA server for
creating certificates or Contact the Support Team. |
| Invalid Create Certificate Payload |
Missing or invalid input parameters / JSON body in the
request. |
Please validate the input parameters/payload provided or
Contact the Support Team. |
| Too many create certificate requests |
Too many create certificate requests for EJBCA. |
Please try to create a certificate request after some time
or Contact the Support Team. |