Error Messages

Error Message Possible Cause Possible Solution
Error while reinstating certificate- Could not find end entity certificate. The issuer name in the connector may be wrong. Set the actual issuer name in the connector then perform revoke action.
Missing issuer details in the request. Issuer details may be missing. Provide Issuer details.
Unable to establish connection with CA

  1. The configured CA details may be incorrect.

  2. Proxy details may not be configured.

  3. AppViewX may not be able to reach CA.

  1. Check the CA details configured on the CA settings page.

  2. Check whether proxy details are configured in proxy settings.

  3. Check whether network access is available.