Error Messages

Error Message Possible Cause Possible Solution
Unable to save CA settings CA Settings name already exists. A CA setting with the same name for GoDaddy already exists in inventory. Check the CA Setting name, it should be unique.
  1. This field should not be null or empty

  2. Mandatory Field(s) - <Field name> is/are empty

  3. CA Settings - [ <Fields>] mandatory fields cannot be empty.

Some of the mandatory fields might be missing or might be invalid. Add all the valid information in the mandatory section.
Please enter valid credentials – URL URL entered might be wrong and not in proper URL format Please check the URL entered
Unable to establish connection with CA
  1. The configured CA details may be incorrect.

  2. Proxy details may not be configured.

  3. AppViewX may not be able to reach CA.

  1. Check the CA details configured on the CA settings page.

  2. Check whether proxy details are configured in proxy settings.

  3. Check whether network access is available.

Unable to establish connection, Please ensure Proxy / Internet connectivity/GoDaddy Server. Invalid proxy details. Please check the proxy details provided.
Unable to establish connection, Please ensure Proxy / Internet connectivity/GoDaddy Server.
  1. Internet connectivity may not be available.

  2. Invalid URL provided in CA Settings.

  1. Please check Internet connectivity to reach CA.

  2. Please check whether a valid CA URL is provided in CA Settings or Contact Support Team.