Error Messages

Following errors may occur in this step -

Error Message Possible Cause Possible Solution
Fetch certificate types action has failed Unknown user Username or password may be invalid Check and correct the username and password.
Fetch certificate types action has failed Invalid auth data URI may be invalid

Check and correct the URI.

For example: https://cert-manager.com/customer/<customer_uri>/ssl - here URI is customer_uri.

Fetch certificate types action has failed Wrong url specified or the url is not reachable Base URL may be invalid Validate and correct the base URL.
Fetch certificate types action has failed Invalid CA settings details Proxy details could be wrong Check and correct the proxy details configured in the general settings.
Proxy details is not configured in proxy settings. Proxy field is enabled in CA settings but proxy details are not configured in proxy settings. Configure the proxy details in general settings.