Error Messages
Possible error scenarios could be as follows:
| Error Message | Possible Cause | Possible Solution |
|---|---|---|
| Unknown User | Username or password may be in valid | Check and correct the username and password. |
| Invalid auth data | URI may be invalid |
Check and correct the URI. For example: https://cert-manager.com/customer/<customer_uri>/ssl - here URI is customer_uri. |
| Connection failed due to incorrect CA settings details : Wrong url specified or the url is not reachable | Base URL may be invalid | Validate and correct the base URL. |
| Connection failed due to incorrect CA settings details : Invalid CA settings details | Proxy details could be wrong | Check and correct the proxy details configured in the general settings. |
| Proxy details is not configured in proxy settings. | Proxy field is enabled in CA settings but proxy details are not configured in proxy settings. | Configure the proxy details in general settings. |