Introduction
Overview
This section will guide you in troubleshooting the common problems that you might encounter when using Amazon CA functionalities like setting addition, enrollment, renewal, regeneration, and revocation.
Supported Web Browsers
Below table lists the supported web browsers for troubleshooting issues on Amazon CA.
| Browser | Version | Notes |
|---|---|---|
| Firefox | Till latest (Version 84.0.4147.135) | NA |
| Chrome | Till latest (Version 80.0) | NA |
| IE | Limited support in 9, Full support from 10+ | No support for IE9 post AppViewX Version 11.0 |
| Safari |
Till latest (Windows - Version 5.1.7, macOS - Version 13.1.2) |
From AppViewX Version 11.1 |
| Opera | Till latest (Version 70) | From AppViewX Version 11.1 |
Supported Devices
Below table lists the supported devices for troubleshooting issues on Amazon CA.
| Device | OS | Resolution |
|---|---|---|
| Desktop | Windows | 1024 X 768 onwards, 1366x768, 1920x1080, Higher |
| Desktop | Linux | 1024 X 768 onwards, 1366x768, 1920x1080, Higher |
| Desktop | Mac | 1024 X 768 onwards, 1366x768, 1920x1080, Higher |
| iPad | iOS | 1024 X 768 |