Issues in Certificate Discovery

Issues in the Certificate Discovery

  1. Log in to AppViewX application with valid credentials.
  2. From the left pane, expand the menu and click Cert+. The Server Certificate page is displayed.
  3. From the left pane, expand Certificate Discovery, select Discovery.
  4. Click Cloud Scan.
    Note: To discover certificates from Managed cloud accounts, the cloud account should be managed under the AppViewX Inventory.

Error Messages

Error Message Possible Cause Possible Solution
Please provide information as required

  1. Discovery name not given or length is less than 2 characters.

  2. Interval between batches info. is missing when execution type is sequential.

  1. Enter a valid name with a minimum of 2 characters.

  2. Provide a time interval between batches in minutes.
Please select a devices No cloud account is selected in the “Discover By” section. Select at least one device to discover certificates from.
Discovery Status Failed

Check internet /Proxy connection is provided in AppViewX node.

 Login to AppViewX portal and provide proxy details in Menu->Settings->General->Proxy.
No Certificates discovered from Azure KeyVault Keyvault instance is not discovered from Azure cloud account. Check device status in device addition page for Azure keyvault, if we have a Keyvault instance discovered count.
No Certificates discovered from Azure KeyVault Azure Keyvault doesn’t have certificate Get/List permissions in access policies Login to azure portal and navigate to Azure KeyVault -> Access policies and check the Certificate management Operations having Get and List permissions (refer below snapshot)
No Certificates discovered from Azure KeyVault Azure Keyvault Networking blocking the certificate discovery

Login to Azure portal and navigate to Azure KeyVault -> Networking and check the

Firewalls and virtual networks

If IP is allowed to access the Keyvault. (refer below snapshot)