Limitations

Case/Ticket number	Fix Description
CA Setting Update	Users need to click on the Cancel button once the MSSL domain/profile. ID details are fetched from the GlobalSign MSSL account. If the user clicks the Update button, MSSL domain/profile ID details will be removed from the associated policy. The steps to follow to update CA settings are as follows: On the GlobalSign MSSL CA settings page, after adding/editing values, click the Update button. Navigate back to updated CA settings and click the Fetch Profiles and Domain button. Click the Cancel button instead of Update to bypass the existing issue.
Default CA policy mapping	The default CA policy is defined with all available values selected and validity data is mapped based on commonly used validity. Hence, it will not have values equivalent to API documents or CA portals. This can be modified or updated in the application accordingly to the default CA policy if changes are required.
Email Address	The email address provided in the email address field on the enrollment page is not considered as the primary email value during CLM actions, instead, the email address field defined in the contact information of the logged-in user will be used. The help info message besides the Email address field on enroll/edit page is as – “If the user email address is configured, that will be used for GlobalSign CA approval actions. If the user email is not configured, then the email address provided in this field will be used" - the second part is not valid anymore.

CA Setting Update

Users need to click on the Cancel button once the MSSL domain/profile. ID details are fetched from the GlobalSign MSSL account.

If the user clicks the Update button, MSSL domain/profile ID details will be removed from the associated policy. The steps to follow to update CA settings are as follows:

On the GlobalSign MSSL CA settings page, after adding/editing values, click the Update button.
Navigate back to updated CA settings and click the Fetch Profiles and Domain button.
Click the Cancel button instead of Update to bypass the existing issue.

Default CA policy mapping

The default CA policy is defined with all available values selected and validity data is mapped based on commonly used validity. Hence, it will not have values equivalent to API documents or CA portals. This can be modified or updated in the application accordingly to the default CA policy if changes are required.

Email Address

The email address provided in the email address field on the enrollment page is not considered as the primary email value during CLM actions, instead, the email address field defined in the contact information of the logged-in user will be used. The help info message besides the Email address field on enroll/edit page is as – “If the user email address is configured, that will be used for GlobalSign CA approval actions. If the user email is not configured, then the email address provided in this field will be used" - the second part is not valid anymore.