Amazon ELB

Amazon ELB device addition will fail when the AppViewX node does not have an internet connection. For such issues recommended solutions are given below.

Error Message Possible Cause Possible Solution
Communication to AWS account amazon is unsuccessful for Region <region> Unable to execute HTTP request: Connect to <device> failed: connect timed out ## Communication to AWS account amazon is unsuccessful for Region <region> Unable to execute HTTP request: Connect to <device> failed: connect timed out. Proxy is not configured properly for an Amazon ELB device. Configure proxy for the Amazon ELB device as shown above and trigger config fetch for the same device.
  1. Log in to AppViewX.
  2. Click Menu > ASSET MANAGEMENT > Device Inventory and search for the device that was added.
  3. Click on the status of that particular device.

Recommendation:

  1. Click Main Menu > Settings > General > Proxy.
  2. From the URL list, select amazon -*.amazonaws.com and amazon-aws -*.aws.amazon.com.
  3. Click Update.

  4. Click Save