Error Messages

Error Message Possible Cause Possible Solution
Certificate Push failed. Or Push got failed due to User has no permission for the given location to perform the operation User has restricted access to the path configured to push the certificate in the application connector Please ensure the user is configured while device addition has the read/write access to the path configured in application connector to certificate push.
PrivateKey in device push invalid “Private key in Device” is enabled in application connector, but key is not available on device. Ensure to enable “Private key in Device” attribute in application connector, if the certificate does not have the key and the certificate is generated using CSR gen option from Device.
Push Failed due to KDB push got failed. Target KDB file does not exist in the device. Ensure the target KDB file, for which certificate push configured is available and has read/write access.
  1. Private key should not be empty/null.

  2. Push failed due to Failure while importing certificate into keystore due to either wrong password or tampered keystore.

Trying to push certs without a keyfile. Please ensure the certificate to be pushed has a private key file. Or if key file exists in device please select privateKeyInDevice option.