Error Messages
| Error Message | Possible Cause | Possible Solution |
|---|---|---|
| Device communication failed |
1. Given credential is incorrect. 2. Windows agent may not be working. 3. Device not reachable 4.Hostname value is in-correct |
1. Check and input the correct credential. 2. Check and input the correct hostname value 3. Ensure the device is reachable 4. Ensure windows agent is working for communication mode gateway 5. When the communication mode selected is SSM, Ensure SSM details given are correct |