| Service Catalog module does not load |
- avx-web-visual-page-builder pod is down.
- avx-subsystems-automation pod is down.
|
Restart the pods and refresh the catalog. |
| Design canvas throws error |
- avx-web-visual-page-builder pod is down.
- visual_page_builder_toolbox is not available as a web
plugin/addOn.
|
- Restart avx-web-visual-page-builder pod.
- Deploy the visual_page_builder_toolbox in the required
location.
|
| Catalog actions (Create, Publish, Share etc.) not
enabled or available |
The user might not have permission for these Service catalog
actions enabled. |
Enable the required Service catalog action permissions for the
user's role. |
| Landing page not set appropriately for shared users |
- The catalog might have been shared before it was set as the
landing page.
- Landing page setting might be overridden in page share tab
for user/user group or application user preference.
|
- The catalog has to be shared after setting the landing
page.
- Cross verify landing page setting in share tab and
application user preference.
|
| Improper data or error in widgets |
Discrepancies in data sent/received from server. |
Analyze/Share the Service Catalog related logs listed here with
dev team:
- webApp.log
- visual_page_builder_engine.log
- avx-subsystems.log
|