Akamai device

Akamai device addition will fail when the AppViewX node does not have an internet connection. For such issues, the recommended solutions are given below.

Error Message Possible Cause Possible Solution
Failed to connect to <Device Name> due to Invalid credential. Proxy is not configured properly for an Akamai device. Configure proxy for the Akamai device as shown above and trigger config fetch for the same device.
  1. Log in to AppViewX.
  2. Click Menu > ASSET MANAGEMENT > Device Inventory and search for the device that was added.
  3. Click on the status of that particular device.

Recommendation:

  1. Click Main Menu > Settings > General > Proxy.
  2. From the URL list, select akamai - *.luna.akamaiapis.net.
  3. Click Update.

  4. Click Save.