Managing Alerts

Alert management is important for an organization to monitor and respond to security concerns before they become a threat to the organization’s security.

As part of its alert management, AppViewX enables you to identify complications that may occur within an application. Alerts can then be configured, to notify the users of these complications, and send a predetermined date and time using email and SNMP configurations.

AppViewX enables managing alerts in the following categories:

Alert type Description
Certificate Alerts triggered when a certificate is invalid, about to expire, or out of sync
SSH Alerts related to SSH components
ADC ADC alerts for changes that are triggered through AppViewX
AppViewX Alerts related to AppViewX-specific components
Syslog Syslog alerts of critical applications and devices for changes that are executed on the device and execute workflow as an action

For each alert type, AppViewX defines the following severity levels:

Severity level Description
Critical Alerts for issues that can disastrously impact functionality are marked as critical alerts. These are top priority and must be resolved immediately.
Fatal Alerts for issues that can disastrously impact functionality are marked as fatal alerts. These are top priority and must be resolved immediately.
Major Alerts for issues that are important and require a resolution, but are not a top priority, are marked as major alerts.
Minor Alerts for issues that are low priority are marked as minor alerts.
Notification Alerts for issues that users have to only be notified/warned of are marked as notifications.

For these alerts, AppViewX lets you:

  • View alerts
  • Configure alerts
  • Search for alerts
  • Purge alerts
  • Delete alerts