Building Auto-generate Forms

You can auto-generate a self-service form from any workflow task(s). The variables used within a task are rendered into the form automatically.
  1. Design a new workflow.
  2. Drag and drop a prebuilt workflow task. For example, Create Change Ticket task from the ITSM > Change Management > ServiceNow folder.
  3. To auto-generate a self-service form, click Form above the Start task.
    The Auto Generate Form window is displayed.
  4. Enter the Form Name.
  5. To auto-fill the variables in the form, click (Add) icon above the Create Change task.
    The input tasks for the Create Change task are auto-populated in the Auto Generate Form window, under Tasks.
  6. Select/deselect the fields to be displayed in the self-service form and click Create.
    The Form task is created and added to the design space.