Troubleshooting Utility

  1. Navigate to the directory <avx_installed_directory>/appviewx/scripts
  2. Run the following script: ./troubleshoot.py
    A prompt will appear with the following options:
    • Snapshots: To fetch and capture the current state of an application. After the snapshot is captured, the location of the snapshot will be displayed.
    • Connected platform dump: To fetch the database dump of the Connected platform. After it is retrieved, the location of the database dump will be displayed.